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MSD Senior Technical Scrum Master 
Costa Rica, San José 
466830760

04.08.2024

Job Description

You will be responsible for supporting the Product Owner in the delivery of value, by identifying and removing obstacles for the product team and designing and/or improving processes.

Bring energy, knowledge, innovation to carry out the following:

  • Ensure that the development team or squad is fully functional and productive
  • Facilitate the team’s / squad daily work and all Scrum events
  • Collect metrics on the team / squad and Sprint to help the team improve
  • Remove the obstacles or impediments faced by the team/squad in its work
  • Coach the team / squad members in self-organization and cross-functional behaviour
  • Help the team / squad members achieve optimum productivity
  • Facilitate backlog refinement sessions preparing for future Sprints
  • Help Product Owner protect the team / squad from outside interruptions
  • Working with other Scrum Masters to increase effectiveness of the application of Scrum in the organization
  • Take ownership for all the team /squad’s agile practices and meeting facilitation of agile ceremonies
  • Coaching team members in self-management and sense of ownership
  • Ensure that the team / squad follows their process and pursues continuous innovation in their practices
  • Takes ownership and responsibility for the continuous improvement of team processes, empowering the team towards optimized delivery, knowledge management and information sharing
  • Helping the Scrum team / squad and Product Owner to build clear and concise Product Backlog
  • Close collaboration with the Product Owner to make sure that the work is broken down and understandable for the development team / squad
  • Take ownership for managing and monitoring external dependencies to the team/ squad’s work
  • Build channels for continuous communication and feedback look from/to stakeholders and management
  • Be responsible for the wellbeing and sense of safety within the team (make it fun!)

What skills you will need:

  • Bachelor’s degree in engineering, bioscience, finance, or related field and 5+ years managing Improvement or IT implementation projects and other direct reports.
  • Project Management Professional Certification (PMP) – desirable
  • Agile Scrum Master Certification (ACP) or equivalent – desirable
  • Experience working in Scrum, Kanban or other Agile framework and good understanding of underlying principles
  • Have a deep understanding of JIRA and Confluence and being able to propose customizations and improvements in both toolsets
  • Have experience with Process Mining tools, e.g. Celonis, and or similar technologies
  • Have excellent communication skills, including the ability to ask right questions and get into the core of a topic or a task
  • Know how to support meeting participants during divergent thinking, integration, convergent thinking
  • Can think critically and tailor agile practices and processes for the need of the team and the specificities of the process mining domain

Current Contingent Workers apply



Metrology, Program Management, Project Management, Risk Management, Stakeholder Relationship Management


*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.



A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.