Microsoft Senior Reliability Engineer 

United States, Washington 

466150408

Required Qualifications:

• 6+ years technical experience in software engineering, network engineering, or systems administrationo
  • OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administrationo
  • OR Master's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration.

• 3+ years of cloud services and/or virtualization stack capabilities and/or experience work on cloud platforms?

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check:This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Engineering experience in 24 x 7 x 365 enterprise environments and be willing to participate in an Oncall rotation.
• Desired Technical expertise on Azure services and capabilities and/or cloud platforms
• Fluency in one or more automation languages (PowerShell, CLI etc.)
• Communication skills that allow you to take the lead and control communication with customers, internal Microsoft stake holders and third-party vendors
• Understanding of High Availability, Disaster Recovery, Business Continuity, and Performance Tuning
• Demonstrate strategic thinking, quantitative and analytical skills, team leadership, and collaboration
• Experience in problem resolution, judgment, negotiating and decision-making skills
• Desired knowledge of Windows Platform or Linux, developer tools and ability to diagnose and debug user code
• Experience managing and prioritizing multiple tasks in accordance with high level objectives/projects
• Ability in written and oral communicatio; Experience communicating with a variety of audiences; including high-profile customers, executive management, and engineering teams

Microsoft will accept applications for the role until August 16, 2024.

• Demonstrating ability to develop and maintain key partnerships.
• Omproving Customer experience by analyzing signals from various sources, driving Root Cause Analyst (RCA) and Service Level improvements involving bug fixes.
• Collaboratiung closely with Engineering/PM to drive continuous product quality improvements based on customer signals.
• Identifying and drive requirements for increased customer self-supportability.
• Identifying and driving implementation of customer centric mitigation levers and playbooks for Operations and drive operation excellence.
• Participating in the design of V. Next architecture for Cloud infrastructure services, focusing on strategic customer solutions.
• Demonstrating responsiblity, self-motivation and reliablilty as a teammate.
• Have skill in collaboration, organizational, and time management.
• Being data driven and focusing on business results for projects undertaken.

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