Philips Agile Service Development Product Owner m/f/d - System Maintenance 

Germany, Baden-Württemberg 

465320354

Agile Service Development Product Owner (m/f/d) - System Maintenance

Key areas of responsibilities:

• Contributes to and reviews program vision, roadmap and content presentations
• Prepares and participates in release planning, contributes to program increment planning, program backlog refinement, and preparation / prioritization of portfolio backlogs to continuously synthesize into program backlog and then to team backlog. Drafts the team’s specific objectives for the program increment
• Defines iterations and stories for the team(s). Builds, edits, reviews and reprioritizes the team(s) backlog coordinating dependencies with other POs
• Has the primary responsibility for maintaining the story flow, possibly embedded in the agile team(s).
• Defines stories and provides input for user story details and priorities, establishes story acceptance criteria, accepts stories into the baseline / the final iteration plan.
• Supports team(s) with their story estimates and sequencing.
• Facilitates and leads refinement session
• Knows the customers well and uses that knowledge in the role
• Takes data driven decisions
• May define functional and non-functional requirements as well as the user interface.
• Identifies gaps between current system and client/market needs
• Coordinates with other product owners on content dependencies
• Manages content deliverables and dependencies to external suppliers
• Facilitates inter-team dependencies in the respective iterations
• Participates in team demo and retrospectives.
• Works with other product owners to produce the system demo, delivers system demo for his scope to the business owner and product management team
• May ensure validation of the system with the client

You are the right fit if you

• Hold a Bachelor’s or Master’s degree in a business or technical field, with at least 5 years of experience in Customer Support
• Possess proven experience in product support and product life cycle processes
• Understands support requirements from a customer point of view
• Understands Service Level objectives and how to translate them into tangible requirements for a support service offering
• Strong understanding of Agile frameworks (Scrum, Kanban) and experience working in Agile teams.
• Excellent communication, collaboration, and leadership skills.
• Strong analytical and problem-solving abilities.
• Ability to translate business needs into detailed product requirements.
• Experience working with cross-functional teams to deliver products on time and within scope.
• Can communicate effectively also in large groups to work towards a shared objective
• Used to work within an ITIL process framework (preferably ITIL practitioner)
• Experience in LEAN methodology and Change Management Exhibit the technical knowledge to review and evaluate service requirements and design documentation. Fluent in the English language

Please apply online with your full application.

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