As a Cash Operations Specialist within EMEA Payments Operations Team, you will be responsible for supporting the day-to-day operations of the Payments Processing Function. You will process multi-currency payments, maintain operational checks and controls, and support various shift patterns to ensure seamless payment operations for our clients.
Job responsibilities:
- Completes daily payment operations checks and controls in line with procedures.
- Repairs payment transactions and verifies transactions.
- Processes manual instructions as needed.
- Reviews, researches, and processes exceptions in line with procedures.
- Monitors transaction activity and control settlement timeframes tracking.
- Leads small-sized projects from time to time in line with Ops efficiency objectives.
Required qualifications, capabilities, and skills:
- Good interpersonal skills with the ability to communicate effectively at all levels.
- Excellent written and verbal communication skills.
- A proactive approach to problem-solving, taking ownership of issues and escalating as appropriate.
- A strong client focus.
Preferred qualifications, capabilities, and skills:
- Strong PC and analytical skills.
- Proficient in Microsoft products.
- Working knowledge of EMEA payment clearings and SWIFT message types.