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Apple System Firmware Diagnostics Quality Engineer United States, West Virginia 464744272
04.09.2025
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You will play a significant role in identifying, analyzing, and resolving issues related to software diagnostics, manufacturing build phases, debug, and fixing. You will also be responsible for leading a local lab environment and contractors, while collaborating closely with a geographically distributed team.
- Quality Assurance: Implement comprehensive test plans and test cases to validate system firmware and diagnostics functionality during manufacturing.
- Issue Identification & Resolution: Analyze test results, identify root causes of failures, and work closely with SFD teams to drive issue resolution.
- Debug & Fixing: Apply sophisticated debugging techniques and tools to diagnose complex system issues.
- Lab Management: Handle the local lab environment, including equipment maintenance, setup, and configuration.
- Develop and maintain tools and frameworks: Support automation of validation used in test processes.
- Remote Collaboration: Work independently and reliably in a remote environment, collaborating with a team located in a different time zone.
- Continuous Improvement: Find opportunities for process improvement and implement solutions to improve the efficiency and effectiveness of the quality assurance process.
- Bachelor's Degree or higher in Computer Science, Electrical Engineering, or a related field.
- Minimum 5 years of experience in a quality assurance and automation development role
- Experience supporting manufacturing build phases and solving related issues.
- Validated ability to apply strong QA fundamentals, solving, and analytical skills to identify, track, and drive resolution of HW/SW issues across multi-functional teams.
- Proficient in scripting languages like Python/Lua/Bash
- Experience with Git (or any other source code management/version control system)
- Skilled in crafting, developing and implementing automation scripts
- Strong familiarity with MacOS/Linux/Unix
- Validated understanding of standard IT networking principles and protocols
- Experience handling a lab environment and contractors
- Excellent communication, collaboration, and problem-solving skills
- Experience working with Cloud infrastructure and IT networking and security protocols
- Familiarity with databases like PostgreSQL
- Exposure to at least one of C++/Objective-C/Swift is a plus
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