Citi Group Head Communications Enterprise Services & 

United States, New York, New York 

463693984

The Head of Communications, Enterprise Services & Public Affairs and Global Legal Affairs & Compliance (ESPA and GLAC) will manage Citi’s internal and external communications efforts for the two functions and their leaders’ executive visibility. Key groups across these functions organizations include: Sustainability & ESG, Community Investing & Development, Real Estate Services, Headquarters, Global Legal Affairs, Compliance and more. This role manages senior professionals and requires the ability to prioritize high-impact communications work in an ever-evolving landscape. Excellent communication and relationship-management skills are required in order to influence and effectively communicate with a wide range of audiences.

Primary Responsibilities

• Lead a communications strategy that enhances Citi’s profile and reputation and reflects its strategic priorities
• Manage and oversee media relations through short-and-long-term strategies to elevate Citi and its relevant executives across financial, business, trade and consumer media outlets
• Oversee internal and external corporate communications including: Sustainability, Real Estate, Financial Inclusion, Legal, etc.
• Develop and maintain strong working relationships with key media outlets
• Mange the development and production of a variety of communications materials, including company messaging and statements, communications plans, press releases, blog posts, FAQs, and other collateral
• Lead a team of professionals that support key areas of work
• Develop talent and manage performance of team members to achieve a standard of excellence
• Work cross-functionally with many teams across Citi, including HR, IR, Legal, Communications, Marketing, Research, etc.

Qualifications and Education

• years of relevant experience, 5+ years of managerial experience
• In-depth familiarity with both media relations and internal communications
• Experience pitching financial, business, technology, and industry publications
• Subject matter expertise in ESG, Sustainability and Social Impact is a priority
• Ability to synthesize complex concepts to create key messages that are consistent but tailored to various stakeholders
• Strong and prolific writing and editing skills
• Skills in planning, organizing, prioritizing, and executing simultaneous projects and activities
• Comfortable working in a fast-paced corporate environment with sensitive information
• Takes initiative, anticipates next steps and sets high standards in all he/she does
• Strong relationship management skills and experience working with stakeholders cross-functionally and globally
• Creative, thoughtful approach to work product and regularly brings forward new ideas
• Experience managing third-party agency relationships
• Persuasive when presenting to larger groups or in regular meetings, both internally and externally
• Exceptional attention to detail
• Integrity, maturity, dependability, and a positive professional attitude

Anticipated Posting Close Date:

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