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Apple Project Manager Digital Commerce United States, Texas, Austin 4623105
13.06.2024
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Description
Lead end to end implementation of multiple mid-to-large scale regional and/or global eCommerce initiatives with overlapping timelines, on behalf of the Retail Online organization and partner teams. Lead all phases of projects within their portfolio, including: project scope definition, resource forecasting and allocation, as-is and to-be process mapping, business requirement documentation, technical requirement creation, project timeline creation, project documentation, project communications (status, risks, scope changes, etc.), organizational change, user/integration/production testing, project cutover/launches, retrospectives, and closeout. Be the voice of their body of work. Communicate effectively and clearly to all levels of leadership within the organization, and drive discussions proactively when additional attention and focus is required.
Key Qualifications
- Minimum of 4-6 years of relevant professional experience working within a product, project, or program management role.
- Demonstrates a contagious level of passion and energy for the work that they deliver.
- Excellent communicator across all levels of an organization, in both written and verbal formats.
- Demonstrates ability to understand and explain sophisticated business processes, systems, and tools with a keen focus on upstream/downstream impact
- Is experienced with and comfortable working on global and/or regional scope initiatives while using either Waterfall and/or Agile project management methodologies.
- Builds deep relationships with cross functional partners and is always viewed as a trusted advisor and partner.
- Interacts proficiently with a wide range of technical and business teams, and naturally adjusts their communications and messaging for their intended audience.
- Demonstrates an unwavering ability to maintain poise and a positive attitude in an exciting and dynamic environment.
- Is a technical and analytical problem solver, and stitches between their work and the broader strategy.
- Demonstrates adaptability and creativity in their approach to solving problems.
- Is skilled in navigating an environment of ambiguity and uncertainty, making sound decisions on behalf of their teams, and can set direction in their work even when needed information or data may be missing or incomplete.
- Is forward thinking; must be able to see beyond the current state, identify risks/opportunities and drive their teams toward the desired objective.
- Thinks with a focus on implementing simple but lasting solutions.
- Demonstrates Apple's values of inclusion and diversity in daily activities.
Education & Experience
Bachelors, Masters, or MBA or equivalent experience. Certified PMP or Scrum Master a plus but not required.
Additional Requirements
- - Must have experience working in a hands-on global role, with total ownership for driving initiatives in their portfolio. Proven experience should include an interface role between business and technical teams.
- - Demonstrated ability to influence at all levels of the organization, whether with a peer or via a discussion with senior leadership.
- - SAP end-user experience is desired (S4 HANA is a plus).
- - Experience working with Contact Center and/or e-Commerce systems and technologies is a huge differentiator are preferred skills.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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