JPMorgan Insurance Propositions Manager 

United Kingdom, England, London 

461919175

As an Insurance Product Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities are to deliver end-to-end cutting-edge solutions in the form of cloud-native microservices architecture applications leveraging the latest technologies and the best industry practices. You are expected to be involved in the design and architecture of the solutions while also focusing on the entire SDLC lifecycle stages.

Job responsibilities:

• Understand the Insurance landscape and opportunity, considering customer needs and value, commercial factors, market, competitors, insurers and brokers, regulation, risk, controls, team's capacity/pace, business strategy, OKRs and context
• Benchmarking our insurance products and services and leverage this insight with the insurers
• Working with our insurance partners to identify and implement initiatives to improve the underlying performance of the insurance products, helping to keep prices competitive for our customers while not compromising on the comprehensive cover that we want to provide – ensure best and fair value/economic exchange between Chase, customers and insurers
• Commercial / Statistical Modelling impact of all proposed initiatives to ensure that Stakeholders are properly informed of the potential impacts of changes. Identifying where risk would be managed with AB Testing and implementing and reviewing these
• Collaborate with the Product Development team to identify, develop and communicate business requirements
• Ensure product is properly measured and provides value and good outcomes to the customer
• Analysing commercial negotiations with Insurers, performing modelling to assess the impact on trading metrics and providing feedback to the Commercial Manager
• Co-ordinate the materials for the quarterly and monthly business reviews with Insurers, ICIF and other forums – plus review various reports and Management Information and providing challenge where performance needs to be improved
• Put plans/ideas and assist towards the discovery process
• Monitor KPIs (including commercial) and take action to achieve them (more efficiently); measure success
• Use data (VOC, usage etc) from the previous iteration to inform and shape the next

Required qualifications, capabilities and skills

• Experience of the UK General Insurance Market
• Experience working with banking, insurance or other product journeys and customer experience, ability to develop understanding of the UK insurance buying behaviours
• Experience of working in an Agile environment, and driving projects with cross-functional colleagues and stakeholders
• Demonstrate the ability to handle multiple, conflicting priorities and deadlines without compromising quality
• Experience of data analysis, ability to identify relevant KPIs and use these to identify opportunities and model potential impacts