Bank Of America Lead Operations Representative – Branch Ops 

India, Tamil Nadu, Chennai 

461360171

The role requires the candidate to process branch operations related activities, to manage Cash counter, trade and treasury transactions with good accuracy and speed to meet the defined TAT.

Responsibilities:

• Efficiently process cash management and trade and treasury transactions
• Ensure Processing as per TAT’s
• Responsible for effectively processing of transactions
• Engage with clients to build strong relationship and effectively manage their expectations.
• Generate new ideas and contribute towards process improvement.

Skills:

• Graduate with minimum 2-3 years’ experience or MBA with 1-2 years’ experience in Banking Operation
• Should possess basic knowledge of Banking
• Responsible for effectively handling trade and treasury transactions
• Responsible for efficient handling of the Cash Management Process for the branch
• Good customer service and interpersonal skills
• Good verbal and written communication skills
• Ability to manage volumes with accuracy
• Ensure compliance with reporting/ response deadlines
• Ensuring adequate controls are in place and Support Client Services and Implementation on client review and requirements
• Regular interaction with Internal and External stakeholders, clients and peers across branches for job related activities.
• Contributing towards department efforts in the areas of constant process improvement, improving productivity rates.