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What you’ll be doing:
Provide guidance on ServiceNow best practices and standards.
Design, code, test, debug, document, implement, and maintain software applications.
Design, develop, and implement automation solutions using ServiceNow Flow Designer, Integration Hub, and RPA Hub.
Create and maintain ServiceNow-based RPA bots to enhance manual processes and productivity.
Integrate third-party systems (APIs, web services, databases) into ServiceNow automation workflows.
Implement ServiceNow workflows that integrate with external web services (API Webhooks).
Design and develop a workflow framework applicable to many workflows.
Maintain a ServiceNow roadmap for system maintenance, upgrade schedules, system improvements.
What we need to see:
BS, MS, or PhD in Computer Science, Electrical/Computer Engineering, Physics, Mathematics, other Engineering or related fields (or equivalent experience)
15+ years of experience in IT and IT Service Management (ITSM).
7+ years of experience developing on the ServiceNow platform.
Proficient in HTML, CSS, JavaScript, AJAX
Experienced with popular web frameworks such as React and AngularJS.
ServiceNow experience includes scripting, platform configuration, design, and deployment.
Developed custom applications on the ServiceNow platform, including custom UI pages
Experienced in managing Configuration Management Databases (CMDB).
Proficient in handling patching and upgrades.
Ways to stand out from the crowd:
Integration experience with SOAP, REST, and JSON
Administration of a ServiceNow instance.
ServiceNow Certified Application Developer certification.
ServiceNow Certified Systems Administration (CSA) certification.
Certified Implementation Specialist certification in one of the ServiceNow modules (ITSM, ITOM, etc.).
You will also be eligible for equity and .
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