Your Role and ResponsibilitiesResponsibilities:
- Define and lead the product roadmap with a focus on improving and expanding capabilities to meet current and future customer needs
- Conduct market research, competitive analysis and customer interviews to inform product strategy
- Identify, prioritize, write and maintain product requirements that clearly define features, functionality, and metrics for success
- Lead Agile practices to progress committed plans from design through delivery
- Plan, package and launch capabilities into the market to drive towards strategic goals
- Work directly with customers and business partners to promote product capabilities, understand pain points, discuss enhancement requests, and engage various disciplines to ensure customer satisfaction
- Collaborate effectively with other product managers and members of cross-functional teams including Design, Development, Support, Sales, Services and Business Partners.
Required Technical and Professional Expertise
5+ years experience in each of the following:
- Product management, product development, or other customer-facing roles
- Excellent oral and written communication skills with the ability to influence others
- Ability to lead cross-functional teams to achieve business objectives
- Experience working directly with customers
- Interpersonal skills to bridge the gap between technical and business focals
- Experience writing detailed requirements
- Effective problem-solving and organizational skills
- Ability to self-manage, prioritize, and move forward in the face of ambiguity
Preferred Technical and Professional Expertise
- Growth mindset
- Confident and engaging public speaker
- Experience performing competitive and Win/Loss analysis
- Experience with agile development practices and tools such as GitHub and Aha!
- Experience with SaaS, Application Integration, iPaaS, B2B Integration, APIs