What we are looking for
- Passion for new innovative technology and drive customer transformation
- Strong project management skills
- Ability to work with different cultures and customers
- Ability to communicate with a variety of different audiences and strong presentation skills.
- Demonstrate effective balance between business and technical acumen.
- Ability to lead and motivate technical communities.
- Ability to effectively recognize and adapt to change and in constant learning mode.
Qualifications
- Strong years of experience working in a customer-facing and working with Customer success teams
- Proven track record in successfully planning, deploying, operating, and optimizing M365 solutions.
- Minimum 10 Years’ Experience in systems development, network operations, software support, IT consulting
- Bachelor's degree in Computer Science or equivalent.
- Analytical Problem Solving
- Proven trach record of building relationships with senior IT and business decision makers
- Ability to explain complex topics in ways that can be understood by technical and business decision makers.
- Exceptional verbal and written communication skill and fluency in French and English
- Change Management, transformation, trusted advisory, and customer focus skills to influence on Consumption/Adoption M365 Customers
- Journey Mapping Skills: Be the M365 Copilot subject matter expert with the ability to design customer solutions, lead presentations, demonstrations, and design thinking workshops with both BDMs and ITDMs
- Relationship Building: Proven track record of building deep relationships with BDM & senior IT executives in large or highly strategic accounts. Experience in managing various stakeholder relationships, leading value proposition conversations to get consensus on solution/projects.
Proven expertise in at least two of the following:
- Large scale Microsoft 365
- M365 Security and compliance
- Copilot for M365
- M365 Apps (esp Teams, VIVA)
- Teams deployment
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).