Amazon Engineering Operations Technician Data Center 

France, Ile-de-France, Paris 

459458582

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.· Operate and maintain all mechanical, electrical and HVAC equipment within the Data Center/Facility.
· Supervise contractors who perform servicing or preventive maintenance
· Develop work plan for emergency repair of critical assets.
· Operates under minimal supervision.
· Work on-call and a rotating schedule as needed
· Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization
· Perform shift duty as required
· Fully comply with all physical security procedures and policies
· Ensure all safety procedures are adhered to while performing work
· Perform rack power installs, rack PDU, and rack ATS replacements
· Verification on electrical/cooling capacity before new rack install
· Create and Close Work Orders with appropriate data, to include labor hours, equipment maintenance, and parts used into asset management system
· Maintain changes in state in Mission Critical infrastructure in support of corrective/ preventive maintenance
· Testing: Test quality, performance, safety, and reliability of products, equipment, processes
· To be a front-line responder for hands-on electrical and mechanical equipment troubleshooting. This equipment includes, but is not limited to, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.
- An ability to solve problems through root-cause elimination, stepping back to understand the broader context.
- Ensure all safety procedures are adhered to while performing work.
- An aptitude for trouble-shooting and problem-solving complex issue
- An ability to follow procedures system documentation and track issues through appropriate entries into a Trouble Ticket system.
- Demonstrate good judgment and instincts in decision making.
- Prioritize appropriately in a complex, fast-paced environment.
- Willingness to take ownership for technical issues.
- Utilize EPMS and BMS to manage building workflows.Physical Requirements:
· Work on a 24x7 schedule (where applicable)
· Work at heights and from ladders.
· Perform physical tasks during the shift and coordinate body movements when using tools or equipment
· Work in a noisy environment with ear protectionKey job responsibilities
· Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure
· Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics· Collaborating effectively with internal & external stakeholders to deliver operational excellence for all AWS customers
· Responsible for ensuring that the preventive maintenance of site-critical facility infrastructure is planned and executed to the highest standards, in accordance to AWS procedures
· In charge of facility monitoring & supervision (via BMS, PMS, Walkthrough...etc.)
· Participation in the successful delivery of build-out and retrofit of Data Center infrastructure
· Ensuring organizational capability to react & respond appropriately to any potential customer-impacting event on any component of electrical or mechanical infrastructure.
· Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management
· Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEO
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

· Good English communication skills· Apprentice/trades certified or diploma in an Electrical field· Demonstrate key electrical competencies (Practice & Theory) and knowledge of mechanical systems (Mechanical, HVAC systems, Controls).

· 3+ years of experience in operations and on-call support for Data Center facilities / or Mission Critical Plants/ Production facilities· Familiar with BMS and EPMS control systems and data collection/trending· An undergraduate degree in Electrical Engineering, Mechanical Engineering or relevant discipline
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