Bachelor's degree or equivalent practical experience.
10 years of experience in a sales role in the enterprise software, cloud, or AI space.
Experience identifying Contact Center as a Service (CCaaS) use cases to solve customer issues or promoting Customer Experience (CX) technology to clients.
Experience engaging with, presenting to, and building relationships with executive leaders.
Preferred qualifications:
Experience promoting contact center, Generative AI and AI solutions.
Experience working with cross-functional teams, including Product, Field Sales, Customer Engineering, Solution Architects to build business cases for transformation and accompanying plans for implementation.
Experience working with and managing implementation partners in complex implementation projects, including global system integrators and packaged software vendors.
Understanding of regional, local, and industry data privacy and security rules and regulations.