Amazon Applied Scientist Customer Engagement Technology 

United States, Washington, Seattle 

457510062

This role requires you to work with a cross-functional team, including scientists, engineers, and product managers, to develop scalable and maintainable AI solutions for both structured and unstructured data. The ideal candidate has strong technical skills in ML, NLP, and GenAI, excellent written documentation skills, and experience with big data technologies. Success in this role requires combining deep business knowledge with hands-on technical skills to solve customer problems and address complex technical challenges.Key job responsibilities
- Develop innovative solutions to complex problems (e.g., extending the functionalities of conversational assistants).
- Communicate results and insights to both technical and non-technical audiences through written reports, presentations, and internal/external publications.
A day in the life
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan.

- 3+ years of building models for business application experience
- Master's degree in computer science, machine learning, engineering, or related fields

- Advanced degree (PhD) in Computer Science, Machine Learning, Engineering, or a related quantitative field.
- Hands-on experience developing and deploying GenAI applications, such as language models, text classification.
- Experience programming in Java, C++, Python or related language
- Strong understanding of GenAI or NLP fundamentals.
- Proficiency in designing and implementing large-scale data pipelines, and cloud-based data infrastructure.
- Proven track record of tackling highly ambiguous, complex data challenges and delivering impactful solutions.