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DigitalTurbine Program Manager – ONE Store Developer Onboarding United States, North Carolina, Durham 456598599
11.05.2025
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We’re building the future of app distribution—and we need a driven, detail-oriented Program Manager to help onboard and scale our ecosystem of app developers. In this role, you’ll own and optimize the end-to-end onboarding experience for developers joining our alternative app store, ensuring it’s smooth, efficient, and empowering. You'll work closely with cross-functional teams including Business Development, Tech & Product, and Legal to design, improve & manage onboarding programs that not only meet the needs of diverse developer profiles, but also help them launch and grow successfully on our platform.
Responsibilities:
- Own the onboarding journey : Design and manage end-to-end onboarding programs that get developers integrated and publishing quickly. You will serve as the primary point of contact during the onboarding process—ensuring timelines, requirements, and key milestones are met.
- Act as a cross-functional hub : Collaborate with Product and Operations teams to identify friction points and advocate for improvements in developer tools and documentation.
- Improve systems and tooling : Identify gaps & develop onboarding resources (e.g., guides, checklists, etc) to support developer success at cale.
- Create feedback loops : Establish channels to gather developer feedback and translate it into actionable insights for internal teams.
- Measure and optimize : Define key metrics around onboarding time, drop-off points, and developer satisfaction—then iterate to improve.
- Own app approvals & updates : Monitor incoming applications and app updates and ensure apps are approved and loaded in a timely manner. Ensure installation failures are minimized by appropriately testing and monitoring process.
Qualifications:
- 4+ years of experience in program management, technical onboarding, or partner operationsProven track record of working cross-functionally to drive programs to completion.
- Excellent communication, project management, and stakeholder management skills.
- Familiarity with onboarding automation tools, CRM systems, and developer documentation is a plus.
- Experience working in alternative distribution channels or non-traditional app stores would be nice to have!
- Understanding of developer monetization models, including subscriptions, in-app purchases, or ads would be a bonus!
- Background in working with startups or independent developers would be awesome!
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