Responsibilities
- Summarize and document market data usage policies and distribution rights
- Assist with processing source mandated changes to usage policies and pricing by updating documentation, maintaining internal entitlement systems and preparing materials to communicate changes both internally and externally to clients
- Administer system for ICE product entitlement systems, including setting up new services, products and other features
- Review and resolve inquiries related to usage policies, pricing and billing issues, as well as entitlement system administration
- Provide support to the external audit defense team by researching audit related inquiries, providing entitlement system audit reports, and tracking remediation items
- Assist with various compliance related projects
Knowledge and Experience
- Experience in market data industry, including compliance and contract management/ negotiation background a plus
- Familiarity with real time, end-of-day and derived data use cases
- Ability to analyze complex policy data (contracts and agreements, fee schedules, new rule announcements) to identify adjustments to current systems and processes
- Highly effective written and verbal communication skills
- Strong analytical and problem-solving skills
- Proficiency in the standard Microsoft Office suite (Excel, Word, Access); knowledge of Microsoft Visio a plus
- Proficiency with SQL
- Ability to learn new software applications and systems
- Adept at creating and maintaining effective relationships through strong interpersonal skills
