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Honeywell Senior Tech Support Specialist United States 45483934
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You will report directly to our Technical Support Manager and you’ll work out of our Tempe, Arizona location. In this role, you will impact the success of our engineering teams by ensuring the successful completion of projects, enhancing support efficiency, and contributing to the continuous improvement of processes. By providing technical support and guidance, you will help Honeywell maintain its position as a global technology leader, delivering high-quality solutions that improve the quality of life for people around the world.
KEY RESPONSIBILITIES • Provide technical support and guidance to engineering teams
• Lead and manage a team of support specialists
• Collaborate with cross-functional teams to address technical challenges and resolve issues
• Develop and implement processes and procedures to improve support efficiency and effectiveness
• Identify training and development needs for support specialists and facilitate skill enhancement
• Benefits – Medical, Vision, Dental, Mental Health
• Paid Vacation
• 401k Plan/Retirement Benefits (as per regional policy)
• Career Growth
• Professional Development
• Proven track record of providing technical support and guidance to engineering teams
• Strong problem-solving and decision-making skills
• Excellent communication and interpersonal skills
WE VALUE • Bachelor's degree in Engineering or related field
• Strong leadership and team management skills
• Ability to prioritize and manage multiple projects and tasks
• Customer-focused mindset and ability to build strong relationships
• Continuous improvement mindset and ability to drive process enhancements
Additional Information
- JOB ID: HRD237836
- Category: Customer Experience
- Location: 1835 E. 6th St. #27,Tempe,Arizona,85281,United States
- Nonexempt
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