$108,000.00 - $148,500.00
Key Responsibilities:
- Collaborate closely with customers to qualify equipment, co-develop processes, optimize operations, and troubleshoot epitaxial hardware.
- Tailor tool performance to meet specific customer process and integration requirements.
- Assess and approve the operational quality of system equipment and instruct customers on its operation and maintenance.
- Act as a liaison to effectively communicate customer issues to Business Unit experts, ensuring the delivery of suitable solutions.
- Provide visible customer support through on-site installations, and oversee any necessary diagnostics, troubleshooting, service, and repair of complex equipment and systems.
- Continuously learn and adapt to new systems to address evolving engineering challenges.
Functional Knowledge:
- Candidates should possess a strong foundational understanding of chemistry, physics, materials, statistics, and semiconductor device physics, with an aptitude for mechanical hardware systems. Utilize this knowledge to engineer quick solutions.
Business Expertise:
- Understand best practices and how EPI integrates; be aware of competitors and the factors that differentiate them in the market.
Leadership:
- Serve as a resource for less experienced colleagues; may lead small projects with manageable risks and resource requirements.
Problem Solving:
- Address complex problems and develop new perspectives on existing solutions; exercise judgment based on analyzing multiple sources of information.
Impact:
- Influence a range of customer, operational, project, or service activities within your team and related teams; operate within broad guidelines and policies.
Interpersonal Skills:
- Explain difficult or sensitive information and work to build consensus.
- Communicate clearly and effectively, including chairing customer meetings focused on problem-solving and managing the expectations of multiple competing stakeholders.
Full time
Assignee / Regular