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NICE QA Leader 
United States, Georgia, Atlanta 
453884696

21.08.2025

How will you make an impact?

  • Serve as the quality leader for an entire domain and be accountable for the product quality
  • Actively track the domain’s quality tasks, analyze the testing needs, and define QA activities and ownership
  • Continuously analyze and challenge existing testing coverage
  • Plan, develop, and oversee execution of test strategy across domain
  • Lead Quality assurance efforts that align with product objectives to ship products rapidly and with confidence
  • Define and communicate strategic quality KPIs; monitor and act on insights to drive continuous improvement.
  • Ensure quality is embedded throughout the SDLC, from planning and requirements to deployment, through clear acceptance criteria, regression impact analysis, and automated testing practices.
  • Standardize, implement and evolve QA processes to get effective test coverage and scale testing efforts across our products
  • Partner with product, engineering and DevOps teams to leverage automation for scalable solutions to prevent regression defects and ensure reliability of product
  • Plan and lead NFR testing
  • Define guidelines and quality led best practices for our engineering groups
  • Coordinate cross-organization/cross-region testing activities
  • Mentor and guide QA leaders and engineering managers to foster a culture of ownership, accountability, and continuous improvement in quality.

:

  • BSc in Computer Science/Software Engineering or equivalent

Requirements

  • Minimum 3 years QA leadership experience: Team leader/Manager
  • Minimum 5 years of Experience as a QA engineer with at least 4 years of automation experience
  • Extensive experience designing tests for an enterprise SW solution
  • Leadership, coordination abilities and the ability to influence without authority
  • Ability to define QA processes across development groups
  • Hands on experience with CI/CD and Test-Driven Development
  • Excellent communication skills (written and verbal) and interpersonal skills
  • Experience with full software development lifecycle usingAgileDevelopment methodology
  • Superior analytical and problem-solving abilities
  • Strong self-motivation; Excellent work ethic, dependable and responsible

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.