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Apple Global Head Acquisition & Retention Apple Music United States, California, Cupertino 453866259
14.04.2025
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As the Head of Acquisition and Retention, you will lead a team responsible for developing and executing initiatives aimed at expanding the subscriber base and maximizing customer lifetime value for Apple Music. Your responsibilities will include, but not be limited to:- Subscriber Acquisition: Lead efforts to acquire qualified subscribers through direct and third party channels- Retention and Engagement: Develop strategic programs and optimization initiatives to enhance subscriber retention and engagement- Performance Tracking and Reporting: Establish KPIs and performance metrics to measure the effectiveness of subscriber growth initiatives, identifying areas of improvementPricing: Own pricing recommendation and implementation across 160+ markets,
- Minimum of 15 years of experience in streaming, subscriber growth, digital marketing, or related roles within the media and entertainment industry.
- Proven track record of driving subscriber acquisition and retention in a fast-paced, competitive environment
- A global mindset that understands the nuances across countries and regions and how to scale programs and initiatives globally.
- Excellent leadership and communication skills, with the ability to influence and collaborate across teams
- A demonstrated people leader who builds capabilities of individuals and teams through effective employee development, involvement, communication, and guidance.
- A proven leader of successful and high performing teams who is also able to operate within a complex matrix organization
- Comfort with leveraging data and insights to inform strategic decision-making.
- A highly skilled storyteller who is able to build business cases and effective narrative for senior executives
- Experienced in balancing multiple priorities, cross functional collaboration and work streams, working with limited resources
- Outstanding ability to problem solve, develop creative solutions, and demonstrate resourcefulness.
- An individual with natural curiosity and with an innovative and big picture approach
- Passion and sensibility for the media entertainment industry.
- Solid understanding of product management and knowledge of roadmaps and engineering developments.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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