Citi Group Prime Brokerage Client Service AVP- City 

United States, New Jersey, Jersey City 

452960926

Organization Overview:

We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and

We work closely with our external global peers, partners and regulators, and play an integral part in leading an agenda at the forefront to optimise and streamline processes, and drive strategy across our industry.

Key Responsibilities

The successful candidate will carrying out the below BAU (Business As Usual) tasks.

• Main point of contact for client/administrator operational queries
• Trade handling across equity and fixed income PB, including trade capture, trade kick-outs, broker mapping and connectivity issue resolution with clients/administrators
• Management of client trade activity, liaising with settlements and clients to resolve any issues
• Management of client cash activity, authorisations, reporting and query resolution
• Review client cash balances / portfolios for operational issues
• Documentation and publication of MIS where required
• Completion of all daily processes and controls including ad-hoc tasks that may be assigned.
• Driving initiatives to reduce Manual Touch Points (MTP’s) for local and global team.
• Helping to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
• Helping to develop an effective control framework that fully meets audit, compliance and regulatory requirements; delivery of periodic presentations to external regulators as required.
• Contribute to the creation of an infrastructure and tool set that will effectively manage risk and service our clients to a high standard.

Key Characteristics

The successful candidate will also be required to demonstrate the necessary skills and experience to deliver on the below value add and service differentiators.

• Operational Expertise: demonstrate considerable understanding of key operational functions such as Settlements, Reconciliations, Trade Support, Treasury and Corporate Actions
• Product Knowledge : demonstrate high-level knowledge and understanding of the Cash Equity and Fixed Income PB products. A general knowledge of other PFD1 products such as Swap/Synthetic PB and Stock Lending is also highly desirable.
• Client Presentation : An ability to be articulate, confident, intellectually agile and professional in appearance and manner so that the franchise is well represented. Team members should have the skillset to lead client meetings at hedge fund premises on topics such as Metric Pack presentation, Yearly/Half Year/Quarterly PB client service reviews or ad-hoc issue/resolution meetings.
• Innovation/Creative Thinking : Each team member should offer creative and innovative solutions (based on their skills above) to client issues when they arise. Members should also look to harness these innovation skills to develop a record of process improvement, procedure control strengthening and reduction of manual touch points (MTPs).
• Business Liaison: Team members will partner with the business and Client Executive team to facilitate the following; New business pitches, smooth on-boarding of new clients, ad-hoc issue solution and product/platform capability questions.

Qualifications ,Experience and Skills:

• BS/BA degree or equivalent work experience preferred.
• Energetic, flexible, collaborative and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology.
• Strong, influential communicator who is articulate and concise
• Strong risk management and control mindset
• Provides evaluative judgement based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources.
• Self reliant, good problem solver, results orientated.
• Ability to establish and build trust with professionals throughout the business.
• Client Service experience essential, preferably within Prime Brokerage
• Solid understanding of life-cycle of trade processing for significant product type (Equity / Fixed Income / Derivatives). Includes trade capture, settlements and reconciliations for the Equity and Fixed Income Prime Brokerage area.
• Experience and understanding of cash payments, reconciliations and corporate actions preferable
• Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Anticipated Posting Close Date:

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