West Pharma Sup Ops Maint Jurong 

Singapore, Singapore 

452938659

The Maintenance Supervisor is a people manager responsible for leading and developing a multi-tier team of Technicians (T1–T3) across electrical, mechanical, pneumatic, hydraulic, and PLC-based systems. The Supervisor ensures reliable operation and compliance of all production and utility equipment supporting the manufacturing of pharmaceutical-grade rubber stoppers. This position requires both strong leadership and sound technical expertise to drive team performance, ensure safe practices, and maintain production uptime.

• People Leadership: Supervise a team of Technicians across 3 levels:
  • T1 (entry level) – provide hands-on guidance and close supervision.
  • T2 (intermediate level) – support development of autonomy and technical judgment.
  • T3 (Team Leads) – mentor and coordinate execution through delegation
• Conduct performance reviews, coaching, and development planning for all direct reports.
• Facilitate daily Tier meetings, assign tasks, and manage shift rosters.
• Technical Responsibilities:
  • Troubleshoot and resolve complex equipment issues involving electrical, mechanical, pneumatic, and hydraulic systems, including PLC-controlled machinery.
  • Ensure completion and accuracy of preventive and corrective maintenance using the site’s CMMS (SAP or equivalent).
  • Participate in root cause analysis (RCA), failure mode analysis, and implement countermeasures for chronic issues.
• Compliance and Documentation:
  • Ensure all maintenance activities are compliant with cGMP, safety, and cleanroom standards.
  • Maintain accurate maintenance records, risk assessments, and job safety analyses (JSAs).
  • Support audits and inspections by regulatory bodies and internal QA.
• Continuous Improvement:
  • Drive 5S, TPM, and reliability-centered maintenance (RCM) initiatives.
  • Collaborate with Engineering to support equipment upgrades and utility modifications.
• Collaboration and Communication:
  • Serve as the primary communication bridge between maintenance personnel, production, engineering, and QA.
  • Coordinate with external contractors or vendors during maintenance shutdowns or installations.

• Diploma or Degree in Mechanical, Electrical, or Mechatronics Engineering (or equivalent technical discipline).
• Minimum 8 years of experience in plant maintenance, including at least 3 years in a people management role, preferably within a pharmaceutical manufacturing or processing environment.

• Excellent leadership and interpersonal skills with a passion for mentoring.
• Hands-on troubleshooting and analytical skills.
• Proficiency in SAP or other CMMS platforms.
• Ability to read technical schematics, wiring diagrams, and mechanical drawings.
• Good written and verbal communication skills in English.
• Resilient under pressure and able to make decisions in fast-paced environments.

• Ability to work in challenging environments, including areas characterized by heat and dust, as well as in cleanroom settings.
• Physical endurance, flexibility, visual and hearing ability are required to perform tasks effectively.
• Willing to support execution of critical tasks beyond normal working hours should the need arise.
• Committed to lifelong learning to remain abreast of industry trends and new technologies.
• A team player and ability to work collaboratively with all levels.
• Conduct training with confidence, patience, empathy, and motivation.