JPMorgan Securities Services - Client & Solutions Associate 

India, Maharashtra, Mumbai 

452910528

Client Service and Solutions:

The team has overall accountability for ensuring our Client’s global service requirements are achieved end-to-end and across Custody & Fund Services (‘C&FS’), with consistent delivery across Markets & Investor Services. We are their primary contact and are an advisor on all C&FS service related matters. We partner with Sales in improving and retaining client relationships, while maintaining a strategic understanding of the client’s operating model. We organize our clients into industry segments such as Asset Managers, Pension, Sovereign Wealth and Banks. This allows us to understand the specific requirements and behaviors of the segment and ensure our service offering meets those requirements while positioning ourselves to build strong and lasting partnerships on strategic initiatives.

Role and Responsibilities:

As part of the broader team across different regions, the candidate will be required to provide Fund Manager Onboarding support and has responsibilities including:

• Preparation for onboard
  • Set up project plan
  • Track market openings, currency account set ups and products in line with client instructions.
  • Complete instruction to downstream team for fund manager set up
• Risk & Controls:
  • Perform functions related to risk and quality control including; validation of entitlement set up, validation of standing instructions.
  • Quality control for deal adherence.
  • Liaise with downstream teams to ensure efficient and timely set up of all technology and static data
• Communication with external Fund Manager:
  • Notify manager of onboard and collate manager requirements
  • Handle all manager queries during the onboarding event.
  • Update manager on progress throughout the onboard

Required skills/experience:

• Bachelors degree with 8-10 years of experience (preferably within the Custody & Fund Services)
• Global Custody Knowledge.
• Previous experience in a client facing role would be a benefit.
• Enhanced MS office skills including excel, PowerPoint etc.
• Excellent communication skills (Oral and written). Role involves extensive co ordination with various internal teams, along with both written and verbal communication with Fund Managers.
• Team player with demonstrated ability to work in and create a cohesive work environment.
• Ability to prioritize and work across multiple work streams.
• Strong attention to detail