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Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes. ABOUT THIS ROLE
As a Support Engineer, you will... - Think proactively and work to prevent support issues before they are realized
- Participate in design reviews to identify and mitigate support risks - Have a deep understanding of production architecture and are familiar with operating system best practices
- Identify and drive small production architecture changes
- Regularly work with management to assign tasks and small projects to other Support Engineers
- Design and develop complex high performing scripts and applications - Demonstrate excellent judgment when making decisions ABOUT AUDIBLE
Mexico City, DIF, MEX
- 3+ years industry experience in programming and/or technical support roles
- Experience troubleshooting and debugging technical systems
- Experience in Unix or Linux OS
- Proficiency in one or more general-purpose programming languages, such as: Java, C/C++, C#, Objective C, Python, JavaScript
- Experience scripting in modern programming languages
- Good understanding and experience of using GIT
- Supporting implementations enterprise-wide
- Applications with different geographies
- Knowledge of AWS Services
- An understanding of computer networking fundamentals
- Ability to run and debug code through an IDE
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