Work with Product Owners, User Experience designers and directly with our dealers to understand customer wants and needs, define requirements and acceptance criteria, and help drive the overall product strategy in the dealer tools space
Collaborate and coordinate with multiple interfacing product teams in the Ford Credit and Ford Motor IT, Originations, Sales and Risk organisations to design and deliver complex integrations between multiple systems
Develop and maintain product roadmaps, prioritise, refine and manage the backlog and proactively monitor and improve the team’s performance over time
Act as champion for the Agile PDO methodology, metrics and ceremonies including the adoption of Scaled Agile Framework (SAFe)
Work as part of the team on a broad variety of tasks, including gathering of user feedback, feature and story definition/ refinement, testing and deployment as needed.
Required Skills
Bachelor’s Degree in Computer Science, Software Engineering, or related field
5+ years of experience in product management and Agile methodology
5+ years of experience managing user requirements, features and user stories, estimating, managing and tracking the delivery process using CA Rally, Jira, or similar Agile Tools
Leadership skills to drive the team, product and stakeholders forward in a self-motivated manner
Problem solving skills to take ownership and lead resolution of issues and blockers both within and outside the team
Proactively identify, mitigate, manage and resolve risks
Understanding of core Agile, DevOps and software craftsmanship concepts including pairing/mobbing, test driven development (TDD), behaviour driven development (BDD), continuous integration/continuous delivery (CI/CD), feature flagging, A/B testing, blue/green deployment
Understanding of core GCP platform concepts and ideally certified to Google Cloud Digital Leader level or higher
Communicate and present to an exemplary standard at all organisational levels and with technical, business and external audiences.
Desirable Skills
Advanced Degree in Computer Science, Software Engineering, or related field
Understanding of Ford Credit business operations and/or the wider automotive financial services business context
Understanding of in-dealership sales, financing and insurance operations
Experience with whiteboarding, UX wireframe and technical diagramming tools including Miro, Figma and Visio
Familiarity with instrumentation, monitoring and visualisation tooling including Splunk, Dynatrace, Grafana
Working understanding of core software development toolchain including several of: Github, Nexus/JFrog, Cloud Build/Tekton/Jenkins, Terraform, Checkmarx, Sonarqube, FOSSA, Apigee, 42crunch, Cycode
Working understanding of microservices architecture and API driven development.