JPMorgan Business Operations Associate 

United States, Illinois, Chicago 

451034248

As a
Business Operations Associatewithin the Operations Support team at JPMorganChase, you will deliver end to end operational excellence to safeguard the business. You will be responsible for reviewing high-risk Anti Money Laundering (AML) & Reputation Risk industries [e.g., External Investment and Commercial Risk (EICR) Protocols] and client risk factors; client system alerts (e.g., AML Events, negative media); and previously exited clients, etc.

You will review National Association of Insurance Commissioners (NAIC) approvals and provide approvals for Middle Market Banking & Specialized Industries (MMBSI) and Corporate Client Banking & Specialized Industries (CCBSI) clients when an actual or potential high-risk industry NAIC is being used either in transfers or new onboards. You will also provide appropriate Specialized Industry/Financial Insurance Group (FIG) client coverage.

Job Responsibilities

• Review High-risk AML & Reputation Risk industries (e.g., EICR Protocols) and client risk factors; client system alerts (e.g., AML Events, negative media); previously exited clients, etc.
• Review NAIC approvals and provide approvals for MMBSI and CCBSI clients when an actual or potential high-risk industry NAIC is being used either in transfers or new onboards
• Provide appropriate Specialized Industry/FIG client coverage
• Liaise and lead various initiatives between a variety of key partners such as Bankers, Client Data Management, Business Operations, Customer Service, KYC Officers, Finance and Business management, etc.

Required Qualifications, Capabilities, and Skills

• Excellent verbal and written communication skills
• Excellent attention to detail
• Proficient in Microsoft Word, Excel, and Power Point Pitch Pro
• Ability to present information in a concise and effective manner
• Strong interactive personal skills and ability to influence others for positive results
• Strong organizational skills both personally and across working team to meet deadlines in a fast-paced environment
• Willingness in providing innovative and proactive solutions
• Strong client focus and ability to partner with other internal groups, particularly client coverage
• Independent, self-motivated with an ability to adapt and be flexible in a team environment

Preferred Qualifications, Capabilities, and Skills

• BA/BS degree
• Some familiarity with banking processes and procedures is helpful but not necessary
• Some knowledge of the different types of industries that the Commercial Bank supports
• Ability to understand complex client relationships, product usage