As a Cash Operations Transaction Processing Specialist, you will be responsible for supporting the day-to-day operations of clients' payment processingand local regulatory reporting
Job Responsibilities
- Strengthen and monitor control environment
- Ensure all deliverables are completed correctly and issued to clients per timetable
- Provide timely information to stakeholders and clients on pending requests and possible impacts to other processes
- Respond to client services/internal queries in a timely fashion to ensure all queries are logged and resolved within the appropriate time frame
- Identify and escalate issues in a prompt and timely manner which may impact service
- Adopt best practices by partnering with other transaction processing teams
- Work closely within the team to ensure all the daily activities and checklists are completed
- Escalate issues and challenges on time
- Maintain control of the environment in respect of JPMorgan & Chase Co. policies and the local regulatory rules
Required qualifications, capabilities, and skills
- Experience with International Payment Processing Operations
- Ability to learn quickly, be flexible, follow tight deadlines, organize and prioritize work
- Ability to multi-task & accuracy
- Excellent written and oral communication skills
- Bachelor’s degree
- Effective PC skills, including knowledge of Microsoft Office Suite
Preferred qualifications, capabilities, and skills
- Working knowledge of Society for Worldwide Interbank Financial Telecommunications (SWIFT) and international payment conventions and practices is preferred
- Veteran as vocation support candidates (국가보훈처취업지원대상자) with a certificate issued by the Korean Ministry of Patriots and Veterans Affairs
- Holding a Disability Welfare Card (장애인복지카드소지자) issued by the government