EY CBS - AWS Creative Services CoE Supervising Associate-Creative Manager 

India, Kerala, Kochi 

450582702

As a Supervising Associate — Creative Manager, you will lead a creative team that excels in designing and deploying innovative, out-of-box solutions that help EY win bigger and better in the marketplace. Working closely with the CoE leader, Global Creative Director, and other function heads on a day-to-day basis, you will set the vision and build strategies to ensure exceptional service delivery, effective stakeholder management and efficient people management. A strategic thinker with strong business acumen, you can anticipate changes, identify competitive opportunities, and lead transformational initiatives in an evolving creative ecosystem.

Your key responsibilities

• Lead and inspire a large creative team of creative designers, art directors, project managers and project coordinators, to deliver best-in-class service
• Lead and project-manage complex, high-visibility projects, navigate any ambiguity and act as a strategic advisor to clients and internal stakeholders
• Build and sustain a high-performing team by driving efficient people management processes that involve staffing, coaching, learning and development, and performance management
• Collaborate with other creative managers to build creative and operational best practices that align with the business objectives and strategy to provide exceptional service delivery
• Successfully manage the service-level agreements (SLAs) of your team through regular metrics monitoring and proactive redressal of any anticipated risks
• Be a part and contribute towards various organizational initiatives

Skills and attributes for success

• A user-centric mindset with creative, innovative, and analytical approach
• Exceptional project management, risk management and team management
• Proven mentoring, supervisory and team-building skills
• Strong leadership skills with the ability to drive innovation, engagement and high performance
• Ability to build and leverage relationships with and influence multiple internal groups across all levels of the organization
• Excellent communication, active listening and tactical skills when working with team members and business partners
• Demonstrated ability to thrive in a high-performing culture
• Strong conflict resolution, negotiation, influencing and persuasion abilities

To qualify for the role, you must have.

• Bachelor’s degree in a related discipline with high standard leadership skills and growth strategy *
• Strong knowledge of visual design and creative strategy and be well-versed with execution of creative vision within the modern digital landscape
• Experience and proficiency in both Mac and PC environments, Adobe Creative Suite, Microsoft Office, Teams, Outlook and all relevant digital tools
• Experience across a range of digital, social, and integrated media
• Knowledge of social platforms (Twitter, LinkedIn, Instagram, YouTube, Facebook, Pinterest etc.)
• 10+ years of overall experience in a global environment, preferably
• Minimum 3 years of creative management experience in a related industry working in a fast-paced, matrixed agency or in-house team environment.

Ideally, you’ll also have

• Experience of managing or leading workstreams and project initiatives on large scale transformation projects

Technologies and Tools

• Experience and proficiency in both Mac and PC environments, Adobe Creative Suite, Microsoft Office, Teams, Outlook and all relevant digital tools

What we look for

• Strong business acumen along with creative vision
• Creative problem-solving mindset with a flexible can-do attitude
• A growth mindset creative who loves to collaborate, ideate and deliver breakthrough work
• Experience in leading and managing creative teams, as well as developing junior creative talent
• Self-starter who loves challenges and makes big things happen by working together
• Experience working with global clients
• Confidence, maturity and ability to build strong client relationships
• A strong team player who is comfortable working collaboratively with others

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career.

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.