Ebay Sr. Program Manager - Stores Social 

Canada, Ontario, Toronto 

450546653

Read about some of our products and recent work here:

About the role:

The focus of this role will be on our Stores & Social product. You will be working in a startup-like environment, working with multiple stakeholders on a strategy and vision that will then need to be executed properly.

What you will accomplish:

• Act as a true leader and owner of your program by setting a strategy for the short and long-term success of the organization, ensuring optimal customer satisfaction.

• Influence, negotiate, unblock and make key decisions that will lead the teams to hit their targets.

• Analyze, understand and take next steps based on your program's metrics and competitive landscape.

• Anticipate, assess and manage issues and risks independently; perform as needed root cause analysis and recommend mitigation plans.

• Lead quarterly and annual planning processes to ensure your program’s roadmap is successful. Lead key operating rhythms within the advertising team and between partner teams; improve processes and help solve partner concerns, even through ambiguity.

• Balance trade-offs between business needs with technical constraints; gaining consensus across partners along the way. Communicate and collaborate effectively, at all levels, including executive updates and presentations, and program documentation and tracking.

• Level up the organization through strong program management standards.

What you will bring:

• Bachelor’s degree in Business, Engineering, Computer Science or equivalent. 10+ years of working experience with partners within Program/Product/Engineering/Sales/Ops organizations. Minimum 5+ years’ operating as a project/program manager in a product and tech environment.

• Proven technical background, allowing you to lead conversations and workflows with engineering teams.

• Solid experience working in an end to end, cross functional environment with engineering, design, product, sales, ops, and project management counterparts to deliver products/services.

• Capability of leading through influence, negotiation and information management and remaining execution focused; holding stakeholders accountable to greater goals regardless of level of seniority.

• Ability to operate independently with very little to no guidance, showing initiative even under unfamiliar or ambiguous circumstances. Ability to work well as a member of a global and highly integrated team composed of both technical and non-technical members.

• Willingness to be hands-on and do whatever is vital; while also training others on the team where additive to project success (ownership/apprenticeship mentality).

• Being clear and concise in both verbal and written communications including presentations (e.g., functional/technical specifications, status reports, etc.).

• Demonstrated track record of leading large-scale projects in a product environment from conception through completion Knowledge of Agile development practices and tools; prior experience with Lean and/or Six Sigma analytical techniques.

• Strong and positive culture, ethics and values, eager to show curiosity and learn from others.

• Ideally, proficient in tools such as Airtable, Jira, and Google Suite.

• The ideal candidate will have some Ads and/or E-commerce experience.