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JPMorgan Workplace Solutions - Implementations Analyst 
United States, Tennessee, Nashville-Davidson 
44737503

27.07.2024
If you are seeking a client facing role that promotes exceptional service and innovation this may be the position for you.
As an implementations analyst in Global Shares a JP Morgan Company you will be one of the first point of contacts for a new client. This role demands good communication and a desire to deliver exceptional client service.

Job Responsibilities:

  • Implement and manage a portfolio of Companies operating employee share plans within a team framework
  • Interact with customers/clients on operational transactions related to their share plan program and execute the timely processing of operational transactions, including data management, reconciliation, processing, reporting and problem solving
  • Organise, develop and maintain procedural and process documentation related to client companies’ program(s) to ensure accurate transaction processing and minimize risk while assisting with data analysis and data conversion projects
  • Assist in identifying new system tools and enhancements to existing systems
  • Implement projects to enhance business operation as well as act as a point of contact for Client Accounts during the implementation phase
  • Create and maintain excellent relations with key business partners
  • Identify innovative client solutions and support internal activity as well as assist with IT Support e.g. Single Sign On features / Reporting Module enhancements

Required qualifications, capabilities and skills

  • Excellent communication skills
  • Proven numeric, financial analysis, documentation and procedural skills required
  • Excellent computer skills including Microsoft Excel and Word
  • Demonstrate commercial acumen with an ability to be innovative & pro-active
  • Ability to prioritise and adhere to tight deadlines

Preferred qualifications, capabilities and skills

  • Third level degree in Business/Finance or equivalent experience preferred
  • Experience in Share Plan or similar industry desirable but not required