Amazon Support Engineer III Payment Services 

India, Karnataka 

447316753

Key job responsibilities
Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing tools, automation and monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (JAVA and Ruby with Rails), updating, tracking and resolving technical challenges and improving operational excellence and readiness of the systems.Some of the key job functions
- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Work on operations and maintenance driven coding projects, primarily in Ruby, Rails, Java, Python, or shell scripts,AWS, web technologies projects.
- Software deployment support in staging and production environments
- Develop tools to aid operations and maintenance
- System and Support status reporting
- Ownership of one or more Digital products or components

- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems

- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON