Wells Fargo Lead Operations Processor 

Philippines, Caloocan 

44578771

In this role, you will:

• Support management in the day-to-day supervision of less experienced team providing guidance, and resolution to issues contributing to overall effectiveness of team

• Provide feedback and present ideas for improving or implementing processes and tools within Operations group

• Perform or guide others on complex escalated issues that require planning, evaluation, and interpretation

• Prioritize work and provide daily work leadership and mentorship to team

• Provide training and technical guidance to less experienced staff

• Lead or contribute to implementation of new or revised processes and procedures that require coordination among operation teams

• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

• Interact with internal customers

• Receive direction from leaders

• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

• Serve as a resource to other departments on transaction structure, documentation, and company policies

Required Qualifications:

• 6+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strong data entry and attention to detail skills

• Ability to interact with all levels of an organization

• Ability to take initiative and work independently with minimal supervision in a structured environment

• Ability to coordinate completion of multiple tasks and meet aggressive time frames

• Knowledge and understanding of service level agreement process

• Strong research and documentation skills

• Exposure to Wells Fargo ACH (Automated Clearing House) System

• Accredited ACH Professional (AAP)

Job Expectations:

• Must be able to attend full duration of required training period

• Ability to work additional hours as needed

• Must work on-site at the located posted

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.