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IBM Infrastructure Specialist System Administration Citrix/RHEL Philippines, Quezon City 445464717
24.06.2024
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Your Role and Responsibilities
Systems Administration and Maintenance:
•Administer system components with the goal of meeting performance and usage requirements
• Perform maintenance, installation, setup and configuration of systems
• Monitor the integrity of the systems to ensure availability to users in a secure and controlled manner
• Conduct system backups, optimisation, initiation of recovery procedures and routine troubleshooting
• Liaise with relevant parties to meet installation priorities and prevent disruption of service
• Produce systemic and/or ad hoc reports
Systems Enhancement:
• Assist with the development of new systems as per the system requirements
• Implement systems security and integrity controls
• Assist with new system testing and implementation
• Assist with piloting of new tools, technologies, and/or processes.
• Create systems documentation which records modifications and developments carried out
• Maintain technical documentation including systems structures, system requirements, process flows, operating procedures and management guidelines
Troubleshooting and Resolution:
- Oversee the assessment of risks to systems.
- Identify complex system issues to provide advisory to the stakeholders.
- Solve faults occurring in the operation of hardware and software.
- Perform systems repairs.
- Provide escalation support for issues presented by the user.
Required Technical and Professional Expertise
- Bachelor’s degree in computer systems, information technology, or a related field (or equivalent experience).
- 3-5+ years of experience in systems engineering or a similar role.
- Extensive knowledge of server administration, operating systems (Citrix and Linux/Unix/ Rhel or Windows), virtualization technologies, and networking concepts.
- Excellent problem-solving and decision-making abilities.
- Able to communicate effectively in verbal and written mediums with internal and external stakeholders
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