Job responsibilities:
- Lead spend engagement strategies across products partnering closely with many cross-functional teams as well as external partners
- Create and manage segmentation strategies to deliver personalized marketing programs that resonate with different customer segments
- Manage reporting for campaigns as well as overall engagement metrics at the full portfolio level as well as for individual products
- Work with external and internal partners on their tenured customer engagement strategies, helping to synthesize results and drive new tactics
- Improve upon existing marketing campaigns while also developing new strategies for specific segments
- Leverage insights from campaign analytics, effectively summarize marketing performance highlights and develop data-driven strategies
- Communicate effectively and confidently with numerous stakeholders and have the ability to lead through strong collaboration
Required qualifications, capabilities, and skills:
- Bachelor's Degree Required
- 7+ years direct marketing experience
- Experience working with multiple internal and external partners
- Strong oral, written communications, and presentations skills
- Logical, analytical thinker; identifies clear objectives, leverages data to develop strategies and advanced understanding of success metrics
- Strong ability to influence and gain buy-in
- Effective at prioritizing and managing multiple complex initiatives concurrently
- Be a results-oriented self-starter with strong problem-solving skills
- Promote a strong control environment, adhere to risk/control, procedures, and process exceptions while maintaining a customer-first mindset
- Thrive in a fast-paced, results-driven, highly dynamic environment
Preferred qualifications, capabilities, and skills:
- MBA Preferred
- Specific credit card marketing experience desired