Citi Group Audit Manager - Internal Quality Assurance 

Canada, Ontario 

444948915

IA maintains a Quality Assurance (QA) function that reports to the Chief Auditor Quality Assurance and the Group Audit Committee. The QA function provides independent assurance that IA has achieved and is maintaining appropriate standards of internal audit delivery (set against both IA’s own internal standards and the Standards and Code of Ethics of the Institute of Internal Auditors).

The role reports to the QA Senior Audit Manager (SAM) in Irving.

Key Responsibilities:

• Operate independently as a QA partner across the assigned subject matter expert (SME) audit teams, forming partnerships at all levels within IA. Support the QA Director (QAD) and Senior Audit Manager (SVP) in fostering a strong QA partnership with the IA Chief Auditors.
• Provide assurance over the quality of IA’s work via formal QA products (e.g., Scorecards, Thematic Reviews, Hot reviews and Regulatory/ QA Issue Validation)
• Be a change agent in the continuous improvement program to deliver and maintain a best-in-class QA function, sharing best practices and lessons learned with the IA and QA teams
• Contribute to continued improvement in IA and QA methodology and coverage through the delivery of QA products.
• Assist in the provision of methodology training to auditors, including tailored training as and when needed.
• Assist with periodic special projects.
• Assist in the review and improvement of global IA methodology and practices, including innovation initiatives.
• Assist the SAM and QAD in reviewing key internal QA deliverables and external deliverables.
• Establish and consistently maintain professional working relationship with key IA stakeholders; assist the QAD and SVP in maintaining IA stakeholder communications through monthly meetings as assigned by the QAD and SVP.
• Ability to manage multiple competing priorities and meet strict deadlines, both internal and external (e.g., regulatory).
• Willingness to assist other QADs on an ad-hoc basis to ensure consistent utilization.
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  This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required

Qualifications:

• 7+ years of experience in a related role and/ with subject matter expert in any of the following areas: Wealth management, Cards, Consumer protection rules, Risk, Compliance, Transaction Services, Technology, Operations, Data.
• Related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated ability to remain unbiased in a diverse working environment
• Effective negotiation skills and stakeholder management skills
• Effective report writing skills
• Highly analytical
• Preferred experience in BSA/AML, Fiduciary, Credit, Change Management, and Artificial Intelligence

Education:

• Bachelor’s degree/University degree or equivalent experience

Time Type:

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