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Google Customer Solutions Engineer Database Storage Google Cloud English Mandarin Singapore 444002533
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 6 years of experience in troubleshooting, advocating for customer needs, and managing technical issues including managing client-facing projects, and working with engineering and business services teams.
- Experience with database technologies (e.g., PostgreSQL, MySQL, SQL Server, Oracle).
- Experience in testing, maintaining, or launching software products including design, architecture, and coding software in Java, C++, or Python.
- Ability to communicate in English and Mandarin to support client relationship management in this region.
- Ability to work non-standard hours, including working weekends, night shifts, holidays as required.
Preferred qualifications:
- Experience in working with cloud databases (e.g., Remote DataStore (RDS), Aurora, DynamoDb, CloudSQL, Datastore, or Cloud Spanner), or storage (e.g., Google Customer Solutions (GCS) or Filestorage).
- Experience with database performance tuning and management tools for backup and recovery with data migration strategies and moving production systems to the cloud.
- Experience in query troubleshooting (e.g., isolating blocks of poor performing SQL, determining root cause, and developing remediation actions).
- Knowledge of system/network administrator of Linux/Unix or other Operating System.
- Knowledge of core data structures and concepts like HTTP, Web frameworks, and common Web Technologies.
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