PNC Benefits Operations Supervisor 

United States, Pennsylvania, Pittsburgh 

443886506

In addition to the job description below this role will:• Oversee the administration of all US benefits programs, including enrollment, claims, and vendor management.
• Manage escalated benefits inquiries and complaints to ensure quick, equitable and courteous resolution.
• Supervision or assistance with preparation of regulatory filings and audit activities including SPDs, 5500s, ACA Reporting and SARs, to be filed with federal, state and local agencies.
• Identify opportunities for operational improvements and works with various teams to implement changes.
• Responsible for overseeing all annual compliance processes, including nondiscrimination testing, health & welfare 5500, PCORI filing.
Job Description

• Provides supervision for research and analysis, clerical tasks, the implementation of benefits programs and policies, and other activities associated with the organization's employee benefits.
• Supervising benefits analysis activities including the research, analysis, evaluation, and administration of corporate benefits plans and programs.
• Ensuring all benefits programs and activities comply with related federal and state rules and regulations, e.g. Consolidated Omnibus Budget Reconciliation Act (COBRA) and Health Insurance Portability and Accountability Act (HIPAA).
• Assisting in the design and implementation of corporate benefits programs, policies, and procedures.
• Working with appointed vendors for outsourced benefits programs to ensure employees questions and issues are properly resolved.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Equity-Based Pay Programs, Executive Benefits Programs, Financial Analysis, Human Resources Policies, Strategies And Environment, Internal Controls, Payroll Administration, Retirement ProgramsRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

California Residents

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