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Informatica Product Specialist Japan, Tokyo 443856904
27.08.2024
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Your Role Responsibilities? Here's What You'll Do
- You will also work with internal development and support staff to solve technical product problems and provide third-line support.
- Primary responsibilities involve troubleshooting complex technical problems, proposing probable fixes, and working with the customer and Informatica development to resolve technical roadblocks.
- Will also support the customers' implementation process, working with our customers' implementation teams and Informatica technical support.
- Knowledge of CFCN, serverless paradigm with the ability to understand issues in cloud native applications is has must have skill.
- Troubleshoot issues not only in product but also on generic stacks like system/network/echo systems (Azure/GCP/AWS) is an additional expectation from the role.
- The ability to develop tools for multiple endpoints ( odbc/message queue/rest/ echo systems end points) would be an added advantage.Manage customer support technical issues daily, including verifying issues, isolating and diagnosing the problem, and resolving the issue.
- You are knowledgeable in cloud architecture-based applications with an understanding of how these applications are designed/developed for scale and performance.
- You are comfortable programming in JAVA, and C++ and have in-depth knowledge of systems (OS) programming
- 3+ years of industry experience in Java/C/C++ environment or enterprise software sustenance/support.
- Bachelor's degree in computer engineering/Technology
- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Tuition reimbursement program to support your and personal growth
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
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