Job Description:
This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures.
Responsibilities:
- Maintains accuracy of client portfolio using internal and external comparison tools
- Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling
- Explores methods to enhance processes, further reduce risks, and boost client experience
- Partners with colleagues on the trade and sales support teams, as well as external agents
- Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting
- Escalates potential risks and exposures to manager in a timely manner
- Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions
- Conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines.
- Review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.
- Liaise with sales/ client outreach teams to obtain and validate correct documentation to fulfill refresh requirements.
- Perform client refresh through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all refresh requirements are met.
- Ensure all jurisdictional regulatory requirements related to KYC are adhered to.
- Support business with KYC related queries and requests.
- Participate in remediation, internal/external Audits (where applicable).
Required Qualifications:
- Two or more years of financial services experience
- Excellent verbal and written communications skills
- Documented experience performing in a process-oriented production environment that changes periodically
- Familiar with MS Office Suite (Excel/Word/Outlook/Access)
- Work in a team environment
- Organize work, prioritize tasks and handle multiple assignments simultaneously
- Successfully meet tight deadlines while ensuring data accuracy and integrity
- Work and execute with minimal supervision or remote management
Desired Qualifications:
- Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience desired but not required
Skills:
- Attention to Detail
- Critical Thinking
- Data Collection and Entry
- Recording/Organizing Information
- Research
- Fraud Management
- Interpret Relevant Laws, Rules, and Regulations
- Problem Solving
- Quality Assurance
- Risk Management
- Adaptability
- Customer and Client Focus
- Prioritization