From discovery and ideation to delivery and iteration.
Conduct explorations, including interviews, usability tests, and data analysis, to uncover customers’ pain points and validate design solutions.
Map and refine user journeys.
Work closely with fellow designers as well as Product, R&D, and Data teams to define requirements and deliver high-impact features that balance user needs with business goals.
Create wireframes, prototypes, and interactive mockups to communicate design concepts, validate ideas, and gather user feedback.
Leverage tools like Mixpanel and Fullstory to analyze user behavior, identify friction points, and iteratively improve designs.
Clearly communicate design concepts and progress to stakeholders, including executives, using storytelling and data to support your decisions.
Work within an agile framework, iterating on designs based on feedback and evolving requirements.
Creating and maintaining a scalable design system.