Td Bank Business System Analysis TD Securities Canada, Ontario, Toronto 442293310
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Department Overview
TD Business Systems Analysis covers a mandate that includes (but isn't limited to) proposing technical systems to accomplish business requirements enterprise-wide. These experts build relationships with business partners and other groups of diverse subject matter experts and stakeholders (both internal and external) to:
- Plan + Elicit + Analyze + Document + Communicate +Manage system requirements;
- Assess client needs and recommend the right technology; and
- Offer operational and process-related analysis and support.
Key Responsibilities:
Lead requirement gathering sessions with business stakeholders to gather, analyze, and document business requirements related to Salesforce and connected systems.
Translate business needs into detailed technical user stories, functional specifications, and process flows.
Collaborate with Salesforce Architect, developers, and QA teams to design and implement solutions.
Assist in backlog grooming, sprint planning, and UAT for Salesforce projects and enhancements.
Maintain a deep understanding of Salesforce features, configuration, and integration capabilities.
Identify opportunities to optimize or automate existing processes using Salesforce.
Provide end-user support, training, and documentation to drive adoption and efficient use of the platform.
Ensure data integrity, security, and compliance within the Salesforce environment.
Monitor and analyze system performance and provide recommendations for improvements.
Support in migrating data from legacy system to Salesforce.
Excellent communication, leadership, and interpersonal skills
Required Qualifications:
Bachelor's degree in information systems, Business Administration, or related field
5+ years of experience as a BSA, with at least 3 years focused on Salesforce implementations.
Strong knowledge of Salesforce platform functionality and limitations.
Experience with Agile/Scrum methodologies.
Excellent communication and interpersonal skills; able to interact with both technical and non-technical stakeholders.
Proficient in writing user stories in Jira, process documentation, and test cases.
Regulatory compliance experience in Banking.
Experience creating custom reports in Salesforce.
Preferred Qualifications:
Salesforce certifications - Administrator, Business Analyst, Platform App Builder.
Familiarity with data migration and data management tools (e.g., Data Loader).
TD Business Systems Analysis covers a mandate that includes (but isn't limited to) proposing technical systems to accomplish business requirements enterprise-wide. These experts build relationships with business partners and other groups of diverse subject matter experts and stakeholders (both internal and external) to:
- Plan + Elicit + Analyze + Document + Communicate +Manage system requirements;
- Assess client needs and recommend the right technology; and
- Offer operational and process-related analysis and support.
About This Role
We are looking for someone to plan, manage, and lead the delivery of detailed system requirements and technical and functional specifications that align to standards and frameworks. You will provide technical leadership and work in close partnership with ambitious business and technology partners, project teams and stakeholders to plan, elicit, analyze, document, communicate and manage detailed functional specifications.
Meaningful work is fueled by meaningful performance and career development conversations with your manager.The main responsibilities are:
- Business Analysis
Provide support and produce detailed system requirements and technical / functional specifications in alignment with standards and frameworks
Work in close partnership with business partners / technology / project teams and stakeholders to elicit, analyze, document, communicate and manage detailed functional specifications
Develop effective and efficient solutions byresearching/analyzingcurrent state system capabilities and defining technology solutions options / recommendations working closely with key technology partners
Ability to write and execute test plans in DEV and PAT and carry out all necessary tasks required to implement any system change
Identify and recommend opportunities to enhance productivity, effectiveness, and operational efficiency of the business unit and/or team.
Manage Incremental Change.
Manage BAU change to PNL and Attribution reporting system
Scope, size, and manage data quality implementation efforts
Testing and ensuring quality of the developed solution: that it meets the business functional requirements and is production-ready
- L3 Support
Independently investigate and resolve client support issues.
Resolve any complex issues that cannot be resolved by first-line support
Supporting various legacy system retirements
- Miscellaneous
Training new/existing clients and implementation teams on software
Prioritize and manage own workload to deliver quality results and meet timelines
Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:
8-10 years of experience as a Capital Market business analyst with exposure to Product Control/Financial Reporting
Experienced in data mapping
Ability to analyze business functions, workflows, inputs and outputs
Business Requirements Document and Functional Requirements document writing skills/experience, flow diagrams
Hands-on experience working with SQL databases (i.e. queries, data analysis), REST APIs and event mechanisms
Familiarity with Project Management tools such as JIRA
Strong analytical and problem-solving skills with attention to detail to ensure accuracy and completeness
Excellent written and verbal communication skills
Enjoys working in a fast-paced, team-oriented environment with competing demands
Knowledge of the software development life cycle and release management processes
Working knowledge of TDS technology platforms, including trade booking source systems and downstream reporting systems is a plus
Experienced stakeholder management through both formal and informal means
Join in on what others in TD Technology Solutions are doing:
Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
Learn voraciously, stretch your thinking, share your knowledge and educate others.
Communicate and collaborate with both technical and non-technical professionals.
Cultivate winning relationships by building trust with business and technology partners.
Share our commitment to productivity, effectiveness and operational efficiency.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
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