Microsoft Principal UX Research Manager 

United States, Washington 

441289111

and UX

Research Managerto help us with the next wave of AI-powered products and web experiences.looking for a leader with exceedingUX researchvision and people management skills; you should havedeep experience in multi-disciplinary research, experience managing individual contributors,be comfortable withambiguity involved in inventing version 1 experiences. You will lead yourresearch, andprototype, and

Required/Minimum Qualifications

• Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 6+ years User Experience Research experience

• Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience
• OR Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experience
• OR equivalent experience.

or Preferred Qualifications

• Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 10+ years User Experience Research experience

• Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 8+ years User Experience Research experience
• OR Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 5+ years User Experience Research experience
• OR equivalent experience.

• 4+ years relevant domain experience within technology sector.
• 4+years experiencein research methodsimpactingboth product direction and detailed experience design.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

• identifiesand prioritizes research needs and potential problem areas that need to be researched. Defines and aligns the overall scope of work for the team withinthe Engagement Experiences Team (Bing Search, Microsoft Start, Design Platforms, and XD team)with partners priorities (e.g., product management, design, engineering). Drives plans for research studies and/or programs for a product line, brand, or franchise.
• Applies research methods for effective execution forthe Engagement Experiences Team. Guides multi-person research efforts resulting in desired product outcomes.
• Leads others to use sense-making/analysis to synthesize and distill data for a feature area, product line, brand, or franchise into actionable insights. Reviews and analyzes quantitative and/or qualitative data to draw conclusions forWWEfeature areas andproducts.
• Shares insightsin order toactivate design and engineering processes from insights for a feature area, product line, brand, or franchise across the division. Creates and drives innovative communication methods that promote an emotional connection to acustomer, andconveys real user stories that revealcustomer insights. Communicates insights to effectively influence product direction with relevant stakeholders and leadership thatimpactbusiness.
• Leads research that identifies and clarifies who the customer is and the critical parts of their contextin order toinform product strategy and user experience.Leads research toidentify, understand, and prioritize key customer needs (e.g., JobsToBe Done) and journeys.
• Leads generative research todeterminewhat solutions or concepts should be used; addresses business needs while making a business case for the research to senior leadership in partnerorganizations. Focuses more heavily onidentifyingcustomer problems that lead to a solution rather thanvalidatinga solution in search of a customer problem.
• Guides cross-disciplinary research efforts resulting in desired product outcomes.Provides coaching to a variety of stakeholders on how to apply user research and ensure accountability on being customer driven.
• Embody our and