As awithin the Payments Lifecycle team at JPMorganChase, you will use your Sanctions, Payments and/or Service experience to help resolve Office of Foreign Assets Control (OFAC)/Sanctions related Investigation Cases and support the research efforts for sanctions screening. You will monitor risk through reviews of key incidences and root cause analysis and identify business risk issues while working with management to recommend solutions.
Job Responsibilities
- Use your Sanctions, Payments and/or Service experience to help resolve Office of Foreign Assets Control (OFAC)/Sanctions related Investigation Cases
- Achieve productivity and quality targets aligned with the business to minimize client impact and improve the client experience
- Collaborate with the team and make recommendations for process improvements
- Support the research efforts for sanctions screening
- Monitor risk through reviews of key incidences and root cause analysis
- Identify business risk issues and works with manager to recommend solutions
Required Qualifications, Capabilities and Skills
- Business processes and procedures experience
- Client Service experience
- Consulting and relationship building experience
- Product knowledge
- Good verbal and written communication
- Ability to work independently
- Good Microsoft Office skills - Word, Excel, and PowerPoint
- Good Analytical skills
Preferred Qualifications, Capabilities and Skills
- Sanctions, Compliance or AML experience preferred
- SWIFT and payment processing knowledge preferred
Work schedule: Global Investigations operates from 9:00am - 6:00pm daily - must be flexible during the daily business hours - some weekends and holidays may be required.