Cellebrite & Business Solutions Team Leader 

Israel 

440377552

Key Responsibilities:

• Team Management : Lead a global team with diverse backgrounds, fostering delivery excellence, collaboration and professional growth.
• Business Analysis : Conduct thorough business analyses to translate business needs into effective solutions, adhering to best practices. Serve as a liaison between business units and the Business Applications unit.
• GTM Solutions : Stay updated with all evolving GTM solutions and best practices including Salesforce releases and other GTM SaaS solutions (Both technical and business)
• Solution Implementation : Evaluate, design, and implement solutions, providing ongoing user support and guidance.
• User Satisfaction : Maintain high levels of user satisfaction and adherence to Service Level Agreement (SLA) standards.
• End-to-End Deployment : Lead deployments from inception to development, ensuring comprehensive global user training and post-launch support.
• Industry Experience : Leverage experience in HiTech environments, particularly with subscription-based products.

Qualifications:

• Team Management : Minimum of 4 years of experience managing a team within a Business Solutions department.
• Salesforce Expertise : Over 5 years of hands-on experience with Salesforce, specifically in implementing features and supporting large user groups in Sales Cloud (mandatory) and Community Cloud (preferred).
• Analytical Skills : Strong analytical capabilities with a rigorous approach to systems and data.
• Problem-Solving : A proactive approach to diverse and challenging tasks, with strong organizational skills, work ethic, attention to detail, professionalism, resourcefulness, and sound judgment, with a strong ‘can-do’ attitude.
• Educational Background : Bachelor’s degree in Information Systems or a related field.- an advantage
• Service Orientation : A strong service-oriented mindset with a focus on Go-to-Market strategies. Proven ability to gain cooperation and collaborate with others.
• Proven ability to handle multiple tasks with shifting priorities and timeframes.
• Team player with excellent interpersonal skills.
• Highly organized with the ability to thrive in a fast-paced environment.