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Minimum qualifications are required to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Requirements listed would be obtained through a combination of industry relevant job experience, internship experiences and or schoolwork/classes/research.
Minimum Requirements:
Must be pursuing or complete a Technical or Bachelor degree in Human Resources, Business Administration, Psychology or related field. 2+ years of experience in lieu of a degree.
1+ year of contact center experience.
1+ year of HR shared services experience.
Advanced English written and verbal.
Proficient knowledge in MS tools (Excel, Outlook, Word, etc.)
Must have permanent-unrestricted right to work in Costa Rica.
Preferred Qualifications:
Experience with HR tools such as Workday, ServiceNow, etc.
Customer service and/or process improvement certifications.
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