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Microsoft Senior Technical Program Manager 
United States 
438053110

17.12.2024

Required/Minimum Qualifications

  • Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
    • OR equivalent experience.
  • 2+ years of experience managing cross-functional and/or cross-team projects.
  • 3+ years communicating directly with senior/executive leadership while driving customer facing projects or escalations in Microsoft 365 technologies

Other Requirements

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Preferred Qualifications:

  • Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, OR product development
    • OR equivalent experience.
  • 6+ years of experience managing cross-functional and/or cross-team projects.
  • 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
  • Experience with migration technologies (1st party & 3rd party) with Microsoft 365 applications

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until December 25, 2024.


Responsibilities
  • Partner with other Program Managers, Product Managers, and Service Engineers to design technical solutions across feature areas. You’ll also identify risks and propose data-based mitigations.
  • Define success criteria and create relationships for implementing features for complex cross-functional projects. You’ll coordinate and ensure alignment across organizations.
  • Deliver on roadmap for multiple feature groups, track project schedules, and manage governance programs.
  • Drive continuous improvements by listening to customer feedback and validating use cases. You’ll also lead teams to partner with other departments to collect performance metrics, drive customer support, and lead direct customer engagements.
  • Provide direction across teams during ambiguous challenges and customer escalations, effectively communicating with senior management.

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