Amazon Support Apprenticeship – 18-month FTC 

United Kingdom, England, Coventry 

437260218

Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills.
To be successful you will need to be committed to your own development and be prepared to make the most of the opportunities, practical experience and qualifications given to you.Key job responsibilities
As a working student your primary focus is to complete your apprenticeship studies by learning and developing your skills, knowledge and behaviors to work towards successful graduation. You will be set objectives and goals by your training provider and line manager to support your studies.
A day in the life
You will work towards the Information Communications Technician (Support Technician pathway) apprenticeship Level 3 standardYou will build your skills over an 18-month period starting in September 2025, which will help you develop personally and professionally. Your apprenticeship will be made up of;
• Virtual classroom/virtual based training to cover knowledge,
• On-the-job training in an Amazon Fulfilment Centre
• Online learning
• Mentoring from IT team members.Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas like organization, prioritization, data and problem-solving techniques, teamwork, communication, and presentation skills.
The on the job experience will help you build a portfolio of evidence towards your apprenticeship. You will be given dedicated time to focus on your studies to help you stay on track and work towards successfully completing your qualifications. Once you have successfully completed you will be able to apply for relevant roles across the business.
You will attend a number of workshops across the duration of the apprenticeship, workshops will involve online virtual delivery by a training provider. You may also have opportunity to undertake internal training courses to support you in developing Amazon related skills and knowledge.
Modules will include:• Introduction and Core ICT principles
• Core Networking Principles
• Windows Operating Fundamentals
• AWS Cloud Modern Workplace Administration & Advance IT Principles

Candidates should be 18 years or over and have the right to live and work in England for the entire duration of the 18-month apprenticeship
• For the apprenticeship program we prioritize applicants eligible to government funding for their apprenticeship and for this you need to:
- Have you lived in the UK or in the European Economic Area (EEA) for the last 3 years
- Be a resident in England for the entire duration of the program
- Not be registered to study on a UK government funded course ending August 2025 or later
• You will be 18 years old or older before the contract’s start date (September 2025)
• 3 x GCSE’s at grade 4-9 (A-C) or above (or equivalent) including Maths and English

Amazon is a 24/7 operation, you must have flexibility in working hours and shift patterns to provide cover for operational requirements as this role may include working weekends and/or night shifts.Note: This opportunity is designed for those new to the field. If you have 2+ years of experience in the IT Sector or related qualifications, please visit amazon.jobs for other suitable roles.We advise you to submit your application as soon as possible, as the roles will close once filled. We will be holding online assessments from November through to February, with assessment centers taking place between February and May. We will keep you informed throughout the application process to update you on the status of your application.