Salesforce Digital Solution Engineer 

Australia, New South Wales, Sydney 

437087131

At Salesforce, we believe customer-centric marketing is the foundation of business excellence. We challenge the status quo to ensure brands are present in the moments that matter to their customers. We deliver simple-to-use, flexible, reliable and user-friendly business tools that enable companies to take their customers on an engaging 1:1 journey with their brand, at scale. We power these customer journeys for brands via our secure, 100% cloud-based technology across Email, Mobile, Web, Ads, and any connected device, helping to transform businesses, driving exceptional growth for customers via the delivery of key business objectives, and just plain cool technology!: a bit about usYour Responsibilities: a bit about youA Digital Solution Engineer at Salesforce plays a crucial role in developing innovative solutions for complex technical and digital marketing requirements. This role collaborates with sales, professional services, product, as well as prospective and existing customers. Meeting with C-level, Director-level, management-level and user-level customer contacts, the Solution Engineer must be able to easily adapt to each type of conversation, whether it’s strategic and high-level, or highly detailed and technical. The highly respected role of the Solution Engineer is seen as the voice of reason, and generally focuses on the following key areas:

• Solution Development: Work closely with business stakeholders and technical resources to uncover technical challenges and goals relating to data strategy and digital marketing, to then develop a solution and roadmap for the success of the customer.
• Build: Showcase through software demonstrations and rapid prototyping how connected experiences come to life with Salesforce Marketing Cloud, Data Cloud and other Salesforce solutions. This includes the delivery of executive-level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps.
• Deliver: Deliver an engaging and coherent presentation that connects complex technology to C-level audiences with persuasive story-telling. No dancing required, occasionally some jazz-hands help though.
• Learn: Stay up-to-date on product development and roadmap, industry trends, and industry news. Sounds easy, it’s not.

Requirements:

• Strong verbal, written, presentation communication skills.
• Pre-sales consulting experience, ideally focused on digital marketing.
• Experience with Salesforce Marketing Cloud and Data Cloud solutions.
• Experience or passion for solutions involving Data and AI to achieve business outcomes
• Technical Skills on HTML, Javascript, CSS and Mobile technologies.
• Bachelor’s Degree in Information Technology, Computer Science or equivalent work experience.
• Understanding of digital marketing best practices.
• Experience Storytelling, Storyboarding, Technical Solution Design and Architecture.
• Experience with presentation and prototyping software including Google Slides & Figma.
• Pitching ideas, presenting to internal/external stakeholders.
• A passion for solving problems.
• Salesforce Certifications and/or Trailhead Ranger status is a plus.
• Understanding of SQL and relational database modelling experience is a plus.
• Understanding and experience in the Madtech landscape.
• Enterprise software sales/pre-sales experience.