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Bank Of America Analyst - System Administration & Support 
India, Telangana, Hyderabad 
436687338

16.09.2025

Responsibilities*

  • Design, develop, test, implement, and integrate Identity and Access Management (IAM) systems and solutions. Ensure that solutions protect information resources against unauthorized use, inappropriate degrees of access, disclosure, damage and/or loss.
  • Identify, analyze, and resolve system design weaknesses. Troubleshoot and manage the resolution of issues related identities, systems, access, accounts, authentication, authorization, entitlements, and permissions.
  • Determine and recommend the most appropriate response to identified more complex problems, issues and/or defects by assessing impact and prioritization.
  • Ensure the maintenance and monitor IAM systems. Troubleshoot, support, and resolve system incidents, problems and changes, as required.
  • Design reusable strategies, decisions, service components, libraries, and frameworks to support enterprise-level IAM services.
  • Plan and deployment of IAM solutions including onboarding of applications.
  • Provide level 2 and level 3 support for clients and coordinate as needed.
  • Produce IAM technical documentation such IAM detailed design, configuration guides etc.
  • Support on business development (bids) including defining scope of work and interacting with clients and the vendors as required during the proposal development as a part of project and developer teams.
  • Risk Management - Review and Monitor the process for risk evaluation and reduction along with audit readiness.

Requirements*

BE/BTECH/MCA/MSC (IT) equivalent (Any Technical Degree)

Certifications If Any:ITIL, MCP, CISA/CISM

: 5 - 8 Years

Foundational skills*

  • Strong understanding of Identity Access Management architecture, technology, and standards.
  • Strong quantitative, Analytical, data intuition and problem-solving skills.
  • A minimum of 3+ years of experience in Identity and Access Management domain is required.
  • Understanding of IAM Controls and Information Security.
  • Strong knowledge of HTML and SQL knowledge.
  • Strong Scripting knowledge (PowerShell, Json, etc.).
  • Moderate knowledge of cloud-based identity and access management solutions such as AWS IAM, Azure, AD, or Google Cloud Identity.
  • Ability to efficiently acquire and utilize new skills in response to change.
  • Experience working in a team-oriented, collaborative environment.

Desired skills

  • Linux/Windows/LDAP+SQL
  • Experience in one of IAM solutions such as: CyberArk, NetIQ, ForgeRock, RSA, PKI, SailPoint, Ping Identity
  • Experience in Rest API, JSON etc.
  • Good Presentation skills
  • Able to prioritize and execute tasks in a fast-paced environment.

Work Timings*

11:30 AM - 8:30 PM IST